We’re Back with Exciting New Updates!

Oct 13, 2024

After a brief break, we’re thrilled to announce that we’ve reopened and made some incredible improvements to serve you and your furry friends even better! At Fluff & Crumble, we always strive to offer not only the best quality dog treats but also a smooth and enjoyable shopping experience. That’s why we’ve taken your feedback on board and implemented a range of changes designed to make your journey with us quicker, easier, and more exciting. Here’s what you can look forward to:

Faster Dispatch Times

We’ve significantly reduced our dispatch times from 13 working days to just 1-5 working days! Whether you’re ordering our regular range of products or some of our new goodies, you can now expect your order to be on its way to you faster than ever. We know that sometimes waiting can be hard, so we’ve made it our priority to speed things up. However, for our made-to-order treats, bespoke biscuits and wedding/party favours, the processing time remains as 13 working days due to their highly customised nature. Quality takes time, and we promise it’s worth the wait!

Express Delivery as Standard

Need your dog’s treats even sooner? No problem! We’re excited to introduce express delivery as a standard option. This means you can get your products quicker, with the added bonus of free express delivery on all orders over £30. We know how important it is to receive your orders promptly, and this new option ensures your pups won’t have to wait too long for their next treat!

New Collection

Our latest collection, The Pantry Collection, has landed! We’ve added three fantastic new ranges to cater to all your dog’s needs and tastes:

    • Bake-at-Home Mixes: Perfect for those who love baking, our mixes let you create fresh, delicious treats for your dog right at home. It’s a fun and rewarding way to spoil your furry friend!
    • Single Ingredient Meat/Fish Treats: For dogs who prefer simple, natural snacks, these treats contain only one ingredient—nothing artificial, just pure goodness.
    • Enrichment Treats: Keep your dog entertained and mentally stimulated with our new enrichment range, perfect for enrichment bowls/activities.

Enhanced Customer Support Options

We’ve made it easier than ever to get in touch with us. Whether you have questions about your order, need assistance with a product, or just want to chat about your pet’s preferences, we’re here for you! You can now reach us through:

  • Phone: 03301332475
  • WhatsApp Business: +447830 296320

With more ways to connect, our team is ready to provide you with the help and support you need.

We’re beyond excited to share these updates with you and can’t wait for you to explore our new offerings. Thank you for sticking with us—we’re back, and we’ve never been better! Keep an eye out for more exciting developments as we continue to grow and improve our products and services for both you and your furry family members.

Happy shopping!


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