Our lead time is 7 working days and parcels ready for dispatch are released throughout the day from 9.00 - 17.00. A dispatch email will be sent to you during these hours. Please only contact us should you not receive a dispatch email after this time on your dispatch date.

At this time we only deliver within the United Kingdom, however we have stockists around the globe.

View our stockist page for further information on local stockists to you.

Due to the perishable nature of our treats, we cannot accept product returns. View our returns page here for more information.

Our standard range of biscuits cannot be customised, but we have a range of personalised dog treats which can be tailored for your pup. For more bespoke treats our Bespoke Biscuits tool is the perfect opportunity to create your very own set of custom dog treats in any shape, colour or size, with options starting from just 4 biscuits. Create your very own set here.

Our entire range of dog treats are gently air dried and contain zero additives or preservatives and are naturally coloured with fruits and vegetables. Our Iced Dog Biscuit Collection has a shelf-life of 12 months, our Naked Collection has a shelf life of 12 months and our peanut butter has a shelf life of 12 months.

All of our treats are naturally sourced and do not contain any additives, preservatives, artificial ingredients, wheat/grain or added salt, sugar and xylitol.

We have consulted with Veterinarians to ensure the treats we provide are safe to consume by dogs. Always speak with a Veterinarian if you are introducing new foods into your dogs diet.

We are registered with our local council and regulated by trading standards and submit to regular inspections of our facilities. We are registered with DEFRA, fully insured and our entire range of dog treats have been tested by a UKAS accredited lab.

We are always on the lookout for new brands to work with. For more information on wholesaling our dog treats or for corporate orders, please see here.